Contact UsLANPASS Visa Cards 

Cardmember service
24-hour Cardmember Service: 800-274-7200
TDD: 888-352-6455
Outside the United States: 701-461-0292

Report a lost or stolen card
24-hour Cardmember Service: 800-274-7200
TDD: 888-352-6455
Outside the United States: 701-461-0292

Send payment
U.S. Bank National Association 
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Make sure to include your account number in the memo area of your check.

Billing inquiries
U.S. Bank National Association
Cardmember Service
PO Box  6352
Fargo, ND 58125-6352

Email Us
For questions specific to an existing account, please Login to Internet Banking to authenticate that you are the account owner:

  1. Login to Internet Banking 
  2. Click the "Customer Service" link in the left-hand navigation
  3. Select  "Email Us"

For general questions about the LANPASS Visa Card program, contact us by email.

We may change APRs, fees, and other Account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.

The creditor and issuer of these cards is U.S. Bank National Association, pursuant to a license from Visa U.S.A. Inc. and these cards are available to United States residents only.

©2013 U.S. Bank National Association. All rights reserved.

All cardmember communications will be in English (in Spanish when possible). In the event of a discrepancy between the English and Spanish languages the English version will prevail.